With more than 100 office locations and a workforce of over 6,000 people, The client is active across distribution, wholesale, underwriting and services, forming the largest principal diversified and independent broking and underwriting group in the U.K. It is also one of the U.K.’s fast-growing digital insurers and the delivery of its innovative range of product and risk solutions is dependent on effective technology infrastructure and systems. As part of the ongoing technology investment and the evolution of their cloud strategy, the client company were keen to assess their systems, understand where challenges and opportunities may be, and then define a roadmap of workstreams to deliver the outcome.

CloudStratex partnered with the client to provide a full forensic analysis of the physical and virtual inventory. This consisted of interviews with employees at all levels of the business, the use of analysis and an automated discovery process. Combined with knowledge of inventory, services, and infrastructure, from the insurer itself and its key suppliers. An iterative approach was applied to define a roadmap that aligned the insurer’s different requirements and investment priorities with its vision and desired business outcomes. A remediation plan was then launched to resolve any priority issues, optimise their estate and reduce costs where possible.

A Bespoke Approach…

CSX assessed the existing environment mapping out the tech debt across applications and core platforms, this assessment was then utilised to provide a set of pathways to address the problems in a prioritised order.

CSX designed a fit for purpose Landing Zone with full segregation both at the network and organizational levels, disaster recovery zones, automated build capability via Terraform

Applications were assessed with target states built and migration treatments documented to ensure tech debt alleviation alongside alignment to business priorities and immediate security concerns.

Applications migration treatments executed, aligned with a 6Rs methodology, the key migration treatments were either a refresh and eradication of tech debt, a shift to SaaS or PaaS products, application retirement where business processes can be moved to other strategic systems and minimal application ringfencing.

CSX prides itself on ensuring we give an organisation “self-sustainability”.  As part of this process, CSX worked with the operational support partner, taking it through the design, engineering and build processes as part of a comprehensive Knowledge Transfer to ensure the final solution was supportable once CSX had completed.

Exceeding Expectations

Without any disruption to their business, CloudStratex provided the client with a clearly defined picture of the
key improvements and investments it needed for its core
IT services and a pragmatic phased roadmap to deliver them. This included clarity regarding key components needed for its target system architecture.

·      A secure, segregated Enterprise Landing Zone both fit for purpose technology, and aligned to business strategy

·      Applications migrated to the new Enterprise Landing Zone

·      Application roadmaps for future planning

·      Automated build capability for both landing zone and infrastructure components

·      Support functions took on the journey with full Knowledge Transfer and capability to operate new solution

Our work to date has informed the direction and key workstreams for the core system improvements that will optimise the client’s security posture, improve its financial position, and help the insurance achieve its future business goals.

Statement on what this enables for the customer going forwards.

What additional business capabilities can be added, what future benefits to users can be unlocked, roadmap and recommendations doc (how we recommended their next steps). Additional engagements arising from this. Change in our relationship with customers to become strategic customer advisors.

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