Enterprise customers need operational resilience within their business to meet their obligations to customers, partners & regulators.

Typical challenges that they face may include cyber breaches; pandemics; major system outages; service provider outages; key-person dependency; and simple device theft.

Addressing these issues from an IT perspective requires resilient systems, robust processes, and effective tooling.  

While these have always been the objectives of mature IT organisations; it has become increasingly challenging with the introduction of modern cloud technologies; increasingly complex organisational models and ageing operational management systems.