Workplace Strategy is key to the success of your organisation as its front of house technology to the business​.

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Microsoft is obviously the dominant player in the market,  but although many companies adopt the same product set they implement it completely differently to support their business or regulatory needs.​

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Strategy can be difficult if you don’t have the broader view of the marketplace to know if you are doing the right thing and you can get bogged down in the weeds of design if you are not careful​.

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Providing clear simple strategy driven at the right level can make a significant difference in both the outcome and the future cost of the environment and the benefits to the business so its key you get this right first time.​

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Key Areas of concern right now surround​:

• Security (Device & M365), Identity and Credential Management​
• User Experience and appropriate and Service Quality​
• Automation, from Business driven to desktop build​
• Collaboration, Content, Voice, Web and Meeting​
• Asset Management, Laptop through security token​

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CSX Approach.

• We can assess current state and define a strategy that ensures that Workplace Services are contextually intelligent, foster innovation, meet business needs and deliver productivity and collaboration benefits​.​

• We constantly review a broad set of industry sectors, and clients through our unique “Value Exchange” (TVeX) forum to get an understanding of market trends, issues and challenges which form part of our thinking when tailoring a strategy which is right for your business.​

• We define technology roadmaps to meet your business needs, showing where competitor products can augment or detract from the user experience. Ensuring you are maximizing your ROI from your Microsoft Enterprise Agreement​.

• Work with you to define effective automation you can realistically implement that will simplify process and minimize manual intervention​.

• And define the right level of security to fit business user personas and regulatory requirements – one size rarely fits all and can easily limit collaboration capability.