Seamlessly integrate enterprise management tools and business services with ServiceNow to deliver end-to-end service-aware capabilities across your organisation.

Many businesses are not fully aware of the integration potential within the ServiceNow platform. Overlapping systems hold similar data, and are managed by different business units and governance models. Without a tool to manage the data, there will be confusion around the system of record (which system’s data isthe truth) which in turn causes operational, audit, and regulatory difficulties.

CSX Approach.

CSX pulse the client to understand the current state of data duplication across systems, data requirements, and review the benefits of centralizing access to data from disparate systems. CSX make recommendations and provide a value-driven roadmap of implementation and security considerations around the data being stored in ServiceNow, and what the recommended mechanism of integration is across systems. Once agreed, we execute and aim for a single pane of glass, where there is a sole source of the accurate truth across systems, presented to users on ServiceNow.

  • Financial
  • Operational
  • Non-IT
  • Case Studies that feature


    One new Catalog from two old instances

    The consolidation of two existing, outdated ServiceNow platforms onto a single, up-to-date greenfield instance. Also required to consolidate, standardise and migrate two separate service catalogues onto the new instance.

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    Cloud FinOps - The goal is automation, but to get there it needs people, process & tools - and CloudStratex can help.

    Areas Of CSX-ellence within


    Operational Efficiency

    Driving the waste out of IT costs through 3rd party contract efficiency, process and people.

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